A technician repairing a leather sofa on a furniture store showroom floor, leather repair for furniture stores

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Trade partner program · Furniture stores · NYC and NJ

Protect every delivery. Save every sale.

Leather repair for furniture stores: floor samples brought back to selling condition, delivery damage fixed in the customer's home, and warranty repairs carried out on your behalf.

Send damage photos Set up a store account

Why stores call us

A scuff costs more than the repair.

A marked piece is marked down, sent back or replaced. Leather repair for furniture stores keeps the piece at the price it was sold for.

  • MarkdownA scuffed floor sample sells at a discount, or not at all.
  • ReturnA damaged delivery comes back on your truck.
  • ReplacementA new unit, a second delivery, a waiting customer.
A furniture store showroom floor with leather sofas and chairs on display

Three places it happens

On the floor, on the truck, after the sale.

  • A technician restoring a scuffed leather floor sample in a showroom
    01

    Floor samples

    Customers sit, kids climb, bags scrape. We restore floor models so they sell as display pieces, not as damaged stock. Scuff repair.

  • A technician repairing a leather sofa torn during delivery, beside the truck
    02

    Delivery and transit

    Doorframes, stairs and straps. We repair it in the customer's home before it becomes a return. Tear repair.

  • A technician carrying out a warranty repair on a leather sofa in a customer's home
    03

    Warranty work

    Seams, peeling and color loss reported after the sale. We visit as your service team and report back to you. Seam repair.

Before and after

Same piece. Back on the floor.

Real repairs on the kind of damage stores send us most. More on our before and after page.

A scuffed leather arm on a showroom floor sample before repair
Before
The same leather arm after restoration, ready to sell
After

Floor sample armScuffed by months of customers. Restored on the showroom floor.

A cut in a leather seat from delivery before repair
Before
The same leather seat after the cut was repaired in the customer's home
After

Delivery cutCaught on a doorframe. Repaired in the customer's home.

A leather cushion with peeling finish reported under warranty
Before
The same leather cushion after refinishing
After

Warranty claimFinish failing on a seat. Refinished to match the set.

Repair or make

Fix what you sold. Make what is missing.

Some pieces need a repair. Others need a new cushion, a replacement panel or a matching piece the manufacturer no longer supplies.

Leather hide samples draped over a sofa to match color and grain

Materials

Matched to the leather you sell.

Every range uses a different hide. We identify it before we touch it, then match the color and the material.

  • PigmentedMost showroom ranges. Repairs blend fully.
  • Semi-anilineSofter, with a light protective coat.
  • AnilinePremium, unprotected, marks easily.
  • NubuckBrushed surface, no coating to repair into.
  • Faux leatherPeels rather than wears. Often a recover.
  • BondedFlakes with age. Usually a recover.
A technician explaining a completed leather repair to a customer at home

Under your name

Your customer sees your service department.

  1. No branding. Plain uniforms, no cards, no leaflets left behind.
  2. Your script. We introduce ourselves the way you tell us to.
  3. Your paperwork. Photos and reports come to you, not to the customer.
  4. Your call. Repair or replace is your decision; we give you the facts.

Programs

Leather repair for furniture stores, on your terms.

Capabilities

Around your opening hours.

Who we work with

Every kind of furniture retailer.

  • An independent furniture showroom with leather seatingIndependent showrooms
  • A luxury furniture gallery with a leather sofa on displayLuxury galleries
  • Leather recliners on display in a furniture chain storeChain stores
  • Leather furniture in an outlet and clearance storeOutlets and clearance
  • Leather chairs in a trade design showroomDesign showrooms
  • A wrapped leather sofa in a furniture retailer's warehouseOnline retailers

How it works

From photo to closed ticket.

Leather repair for furniture stores runs on the same five steps at every location.

  1. 01Send photosFrom the floor, the warehouse or the customer.
  2. 02Scope and priceA written estimate per piece.
  3. 03Book the visitWith your team or your customer.
  4. 04RepairOn site, or collected for the workshop.
  5. 05ReportBefore and after photos to close the ticket.

What we repair

Everything leather on your floor.

Do you offer leather repair for furniture stores across NYC and NJ?

Yes. We work in showrooms, warehouses and customers' homes across the five boroughs, Long Island and New Jersey.

Can you repair floor samples before the store opens?

Yes. Most showroom work is done before opening or after closing, so the floor is never roped off during trading hours.

Will the customer know you are not the store?

Only if you want them to. We arrive unbranded, introduce ourselves as you direct, and send the report to you.

Can you estimate from photos?

For most damage, yes. Send photos through the quote form and we reply with a scope per piece.

What if a piece cannot be repaired?

We tell you in writing, with photos, so you can decide on a replacement. Some pieces are better reupholstered.

Do you work with several stores under one account?

Yes. One vendor setup, one contact, and invoices split by store or by claim.

A furniture store showroom in the evening with leather sofas ready for the next day

Your floor, your customers

Keep the sale. Keep the customer.

Leather repair for furniture stores across New York City, Long Island and New Jersey. One store or every location.

Send damage photos Call 347-310-7483
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