High end leather furniture repair: a concierge and a Leather Restore Pro technician beside a designer leather sofa in a luxury apartment

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One Call From You. Nothing Asked Of Your Client.

High end leather furniture repair for concierge services and lifestyle managers: fine leather, discreet crews, one point of contact.

Handled quietly. Finished properly.

Your client sees the result. Not the process.

One point of contact

You call us. We handle the rest.

Fine leather specialists

Aniline, nubuck and designer pieces.

Discreet crews

Unmarked, quiet, respectful.

On-site or pickup

Whichever suits the household.

COI available

For buildings that ask.

Three people. One of them does the work.

High end leather furniture repair, handed to us the moment your client asks. You stay the contact; we do everything in between.

Concierge taking a client request for a leather repair by phone

You

Take the request

  • Send us two photos
  • Share the address and access
  • Set the window that suits the client
Leather Restore Pro technician assessing a designer leather sofa in a luxury apartment

Us

Handle everything

  • Written price before work starts
  • Scheduling with the building and staff
  • Repair on site or in the workshop
Client relaxing on a restored leather sofa in a penthouse living room

Your client

Notices nothing but the result

  • No calls to return
  • No vendors to supervise
  • The piece looks right again

Leather that forgives nothing.

The finest hides show every repair. We match color, grain and sheen to the piece, so the fix disappears.

Designer brands we repair

  • Close-up of soft aniline leather on a designer sofa

    Aniline

    Uncoated and absorbent. Repairs must not show.

  • Close-up of semi-aniline leather on a luxury armchair

    Semi-aniline

    A thin finish, matched coat for coat.

  • Close-up of nubuck leather on an ottoman

    Nubuck

    Brushed nap that scars easily. Specialist work.

  • Close-up of full-grain leather on a club chair

    Full-grain

    Patina worth keeping, not sanding off.

Discretion, by default.

Your client's home is not our showroom. The standard we work to is the one hotel concierges hold themselves to, the kind Les Clefs d'Or members are known for.

  • Unmarked vehicle and crew
  • No photos of the home shared anywhere
  • We work around household staff
  • One contact, start to finish
Technician quietly repairing a leather chair in a luxury home while the household carries on

The calls you get.

And the ones we take off your list

Red wine spill on a cream leather sofa before a dinner party

Before an event

A spill or stain the week of a dinner or party.

Dog scratches on the arm of a leather armchair

Pet damage

Scratches, bites and marks from a household pet.

Movers wrapping a leather sofa in a penthouse during a move

Moving in or out

Scuffs and tears from the movers, fixed on arrival.

Leather chairs uncovered in a Hamptons house at the start of the season

Opening a second home

Fading and dryness after a season closed up.

Something urgent? See our emergency repairs program.

Before the client notices.

More before and after

Before and after high end leather furniture repair on a cream leather sofa with a wine stainBeforeAfter

Cream sofa, wine stain

Stain lifted, color evened out.

Before and after repair of pet scratches on an aniline leather armchairBeforeAfter

Aniline armchair, pet scratches

Scratches filled, finish blended.

Before and after color restoration on the sun-faded back of a designer leather sectionalBeforeAfter

Designer sectional, sun fading

Color restored to match the seats.

How a request runs.

  1. 01

    Send two photos

    A wide shot and a close shot of the damage.

  2. 02

    Get a written price

    With the recommended repair and timing.

  3. 03

    Approve and schedule

    We arrange access with the building or staff.

  4. 04

    We do the work

    On site where possible, in the workshop if needed.

  5. 05

    Confirmation

    After photos sent to you, for your client file.

High end leather furniture repair: questions.

The best repair is the one your client never has to think about.

Managing a building rather than a household? See our property and facility program.

Do you work directly with our clients?

Only if you want us to. By default we report to you, and your client deals with no one new.

Can you repair designer and European furniture?

Yes. High end leather furniture repair is most of what we do: aniline, semi-aniline, nubuck and full-grain pieces from designer brands.

How quickly can you come out?

It depends on the job and our schedule. Your written price includes the date we can do it.

Can you work while the client is away?

Yes. With access arranged through you or the building, we can complete the work while the home is empty.

Do you cover the Hamptons and second homes?

Yes, across New York City, Long Island including the Hamptons, and New Jersey.

What does it cost?

Every piece is priced individually from the photos. You get a written price before any work starts.

Penthouse living room at dusk with a restored designer leather sofa

Pass it to us.

High end leather furniture repair across New York, Long Island and New Jersey. Send two photos and the address.

Quiet work. Lasting results.

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